Refund Policy for Digital Files
Effective Date: 05/01/2024
At QuickLife Solutions, we strive to provide high-quality digital products that meet your needs. However, due to the nature of digital products, all sales are final. There are limited circumstances under which refunds may be granted.
Refund Policy
1. Digital Products Covered
This refund policy applies only to digital files purchased from QuickLife Solutions. This includes, but is not limited to, eBooks, digital downloads, software, and online courses.
2. Eligibility for Refund
- Technical Issues: If you encounter a technical issue that prevents you from accessing or using the product, please contact our support team within 7 days of purchase. We will work to resolve the issue as quickly as possible. If the problem cannot be resolved, a refund may be granted at our discretion.
- Non-Delivery of the Product: If you do not receive the digital product due to an error on our part, such as incorrect email delivery, please contact us within 7 days of purchase. A full refund will be issued if the product cannot be delivered successfully.
3. Non-Refundable Circumstances
We do not offer refunds in the following situations:
- Change of Mind: We do not provide refunds if you change your mind after purchasing a digital product.
- Compatibility Issues: Please make sure that your device meets the necessary technical requirements before making a purchase. Refunds are not granted for compatibility issues unless clearly stated in the product description.
- Accidental Purchase: Refunds will not be provided for accidental purchases of digital products.
4. Refund Process
To request a refund, please contact our support team at [email protected] within 7 days of purchase. Refunds will be processed within 5-7 business days after approval, and will be issued to the original payment method used at the time of purchase.
Contact Us
If you have any questions or need further clarification about our refund policy for digital files, please reach out to our support team:
- Email: [email protected]
- Phone: [Your Contact Number]